Q: Why do you require a deposit for booking?
A: We require a 50% deposit for all services that are or exceed $50. We are a commission based salon and our stylists are paid for their time. Your deposit – which is applied toward your service total at checkout – is a deterrent for no shows and last minute cancelations. However, if you rebook in salon with your service provider, no deposit is required.
Q: Can I get my deposit back if I cancel my reservation?
A: Yes! As long as you give us 24 hours or more advance notice, your deposit is fully refundable. We understand things happen; if you cancel within the 24 hour period, we can rebook you for another day and your deposit will go toward the rescheduled reservation. Please see our Policies page for more information.
Q: Do you accept walk-ins?
A: We do! However, we are often completely booked and suggest reserving an appointment online.
Q: Why do you charge by time?
A: Charging by the amount of time it takes our service providers to complete your reservation cuts down on confusing tickets and pricing. With time-based pricing, you know what you’ll pay as soon as you book. No more confusing tickets listing the amount of toner and color used. Check out our Services page to see what time booked works best for you.
Q: Do you travel for weddings and special events?
A: We are not currently traveling to weddings or special events, but we do provide special occasion services in salon for local events.
Q: Do you sell gift certificates?
A: We do! You can purchase them here.
Q: Where should I park?
A: The most convenient location is directly next to the salon on W Jackson Avenue, across from Brother Wolf and Rala. This is a paid lot we have no association with, so we cannot validate parking.
Alternatively, for free parking, you can park underneath the bridge past Barley’s on E Jackson Avenue. It is only a couple minutes walk from the salon.
Q: Do you do makeup?
A: We don’t currently do make-up.
Q: Do you do perms?
A: Unfortunately, as a vegan and zero-waste salon we have no way to dispose of the chemicals safely and do not do perms.
Q: Do you do acrylic nails?
A: Just as with perms, we cannot dispose of acrylics and only offer gel and classic options.