Q: Why do you require a deposit for booking?
A: We require a 50% deposit for all services. We are a commission based salon and our stylists are paid for their time. Your deposit – which is applied toward your service total at checkout – is a deterrent for no shows and last minute cancelations. However, if you rebook in salon with your service provider, no deposit is required.
Q: Can I get my deposit back if I cancel my reservation?
A: Yes! As long as you give us 24 hours or more advance notice, your deposit is fully refundable. We understand things happen; if you cancel within the 24 hour period, we can rebook you for another day and your deposit will go toward the rescheduled reservation. Please see our Policies page for more information.
Q: Do you accept walk-ins?
A: We do! However, we are often fully booked & recommend reserving your appointment in advance.
Q: Why do you charge by time?
A: Charging by time cuts down on confusing ticket pricing that you get with an a la carte menu. All extras are included in the hourly price based on what your service provider thinks is best for achieving your hair goals. With time-based pricing, you know what you’ll pay as soon as you book.
Q: Do you travel for weddings and special events?
A: We are not currently traveling to weddings or special events, but we do provide special occasion services in salon for local events.
Q: Do you sell gift certificates?
A: We do! You can purchase them online or in person.
Q: Where should I park?
A: There is a pay lot next door to the salon, and metered parking on Jackson Ave. We recommend the FREE parking located under the bridge down Jackson Ave.
Q: Do you do makeup?
A: We don’t currently do make-up.
Q: Do you do perms?
A: Unfortunately, as a vegan and zero-waste salon we have no way to dispose of the chemicals safely and do not do perms.
Q: Do you do nails?
A: Not at this time.